Genuinely bespoke systems start beyond the website packages and are scoped individually. We usually start with a paid discovery phase so the estimate is grounded.
Service
Custom Software & Web Apps
Laravel software for businesses that have outgrown spreadsheets: dashboards, portals, job management and internal tools.
Overview
Software shaped around how you already work.
There is a point where the spreadsheet, the shared inbox and the WhatsApp group stop coping. Off-the-shelf software then asks you to change how you work to suit it.
We build the system around your process instead - job management, customer portals, dashboards and automation, in maintainable Laravel you own outright.
Positioning
Built around how your business actually wins work
Grounded in what your customers search for and compare, not a generic web design process.
Who it is for
- Growing service businesses
- Teams running on spreadsheets
- Franchise and multi-site operations
- Businesses with specific process requirements
Problems we solve
- Manual admin eating the week
- Data spread across disconnected tools
- Software licences that scale badly
- No visibility across projects or locations
Features
What is included
01
Laravel application development
02
Admin dashboards
03
Customer and staff portals
04
Workflow automation
05
Role-based access
06
Third-party API integration
How we work
A delivery process built for this service
A clear, phased route from first conversation to a launched site you know how to run.
-
01
Map
Your real process, including the workarounds nobody documents.
-
02
Prototype
A working slice early, so the shape is right before the detail.
-
03
Build
Iterative Laravel development with you testing as it goes.
-
04
Support
Ongoing development as the business changes.
Use cases
Where this service creates value
A scheduling system for a business with teams across multiple locations
A customer portal for quotes and documents
A franchise dashboard across sites
Why Look North Digital
Why work with us
You own the code
No licence, no per-seat fee, no lock-in.
Built by engineers
Laravel specialists who have shipped production systems for years.
Grows with you
Designed to be extended rather than replaced.
FAQ
Questions we get asked most
Straight answers, before anyone mentions a discovery call.
Yes. Most projects involve integrating accounting, CRM or supplier systems rather than replacing them.
You keep the code and the infrastructure. We hand over documentation and access.
Pricing
What it costs
Packages from £1,295, all including AI training and content, quote requests, review optimisation and contact forms.
Essentials
£1,295
A credible presence that turns visitors into enquiries.
Best for: Sole traders and small teams who need to look established and get the phone ringing.
- Up to 7 pages, designed mobile first
- Copywriting for every page
- Google Business Profile setup and optimisation
- Contact forms and click to call
- Call tracking number
- Basic on-page SEO
- Google Analytics and conversion tracking
- Audience Simulator access, included
- 2 rounds of revisions
- Live in 10 working days
Complete
£1,995
For businesses that want every enquiry answered.
Best for: Established businesses whose customers have questions before they get in touch, and who need enquiries captured while they are busy.
Everything in Essentials, plus:
- Up to 12 pages, including service and location pages
- Website Chatbot configured to your business, live at launch
- Enquiry notifications by SMS and email
- WhatsApp enquiry capture
- Review generation setup
- Photo and video gallery
- 3 rounds of revisions
Growth
£2,495
For businesses ready to buy leads through Google.
Best for: Businesses that want to turn ad spend into enquiries, bookings and sales, with tracking to measure results.
Everything in Complete, plus:
- Dedicated PPC landing pages
- Full conversion tracking and call attribution
- Google Ads account build, keyword research and campaign structure
- Competitor analysis
- Priority build, live in 7 working days
Website Care £59 a month Required
Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.
All prices exclude VAT.
Keep reading
Related pages and guides
Where this service fits for particular businesses, and our guides on the same subject.
More from us
Official sources
External sites open in a new tab. We link to regulators, trade bodies and primary sources only.
In short
Custom software: quick answers
Look North Digital develops custom Laravel software and web apps for growing UK businesses that have outgrown spreadsheets or off-the-shelf tools. Systems include dashboards, portals, job management and internal tools built around how the business works.
- Who it is for
- Growing service businesses and teams with specific process requirements
- Technology
- Laravel
- What's included
- Dashboards, portals, automation, role-based access and API integration
- Pricing
- Bespoke systems are scoped individually
- Ownership
- You own the code and infrastructure
- Support
- Ongoing development as your business changes
How much does custom software development cost?
Look North Digital scopes bespoke software individually, with costs starting beyond the website packages. Look North Digital usually starts with a paid discovery phase to ground the estimate.
What is included in custom software development?
Look North Digital builds Laravel applications with features including admin dashboards, customer and staff portals, workflow automation, role-based access and third-party API integration.
Can custom software work with our existing systems?
Yes. Look North Digital can integrate custom software with existing accounting, CRM or supplier systems rather than replacing them.
Who owns the custom software and code?
You own the custom software code and infrastructure. If you part ways, Look North Digital hands over documentation and access.
How does Look North Digital develop custom software?
Look North Digital maps your process, creates a working prototype and builds the Laravel application iteratively while you test it. Ongoing development is available as your business changes.
What can a custom web application be used for?
A custom web application can manage scheduling across locations, provide a customer portal for quotes and documents, or show franchise information across sites.
Next step
Ready to get a price?
Tell us your services and the towns you cover. We will send a fixed quote, not a range.